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Software Support

RM 2,800 - RM 4,000 / Per Mon


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  • Provided support such as guidance, troubleshooting or consultation to dealers and customers on AutoCount Products via phone calls, emails and remote access.
  • Keeps record of the job performed such as inquiries, complaints, feedback and solution provided.
  • Follow up unfinished job from time to time both internally and externally to ensure customer’s inquiries does not left unattended.
  • Able to work both independently as well as a team.
  • Ad-hoc task may be assigned by team leaders from time to time if required.
  • At least Diploma in IT related courses.
  • Able to communicate in both English and Chinese.
  • Service minded person and patient person.
  • Familiar or experienced with accounting system or software support will be an added advantage.
  • Fresh graduates are encouraged to apply for this position.
  • 5 Working days
  • Parking Subsidy
  • Full-stocked fridge and pantry: coffee, tea, biscuits and etc.
  • Medical, Dental and Optical benefits, Hospitalization & Surgical Insurance and Group Personal Scheme.
  • Training and guidance provided
  • Smart casual working attire
  • Festive seasons and birthday celebrations
  • Sports Activities (Badminton)