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Technician

  • Full Time, onsite
  • Precision Communication Technology Malaysia
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed

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Company Description

Precision Communication Technology Sdn Bhd is a subsidiary of Beijing Precision Communication Technology Co., Ltd. The company is a professional BPO company established in 2018, with a focus on non-performing asset disposal for major domestic financial institutions, credit cards, personal loans, and asset packages. With a perfect product line and excellent service support, the company has seen success in the call center market and serves industries such as corporate customer service, finance and insurance, and telemarketing.

Role Description

- Respond to customer queries via calls, online platforms, or emails. for Thai maket
- Assist with technical issues like troubleshooting, operating instructions, and software updates.
- Provide remote support, guiding customers through simple fixes.
- Knowledge Base System Maintenance.
- Feedback is given to technical teams to help improve product quality and services.


Qualifications

- Thai-speaker
- Bachelor's degree or higher
- Technical certifications or experience are a plus.
- Open to fresh graduates with a willingness to learn.
- Work Experience : 1-3 years of experience in customer service or repair of electronics
(e.g., phones, TVs, air conditioners).
- Knowledge of common troubleshooting methods, operating systems
(Android, iOS, smart TVs), and basic electronics.