Internship for Customer Service Management
- Internship, onsite
- LAZIC GROUP SDN. BHD.
- Ayer Keroh, Malaysia
RM 600 - RM 900 / month
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- Responsibility
- Communicating courteously with customers by telephone, social media, emails and live chat.
- Resolving product or service problems by clarifying the customers’ complaints; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Responsible to gather market information and customers' feedback
2. Requirements
- Qualification: Diploma, Advanced/Higher/Graduate Diploma, Bachelor'S Degree in Customer Service Management,Tourism, Marketing, Sale Management, Communication, Journalism, Business Management, or a relevant course.
- Required language(s): Bahasa Malaysia or English
- Duration: More than 3 months
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