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Internship for Customer Service Management

RM 600 - RM 900 / month

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  1. Responsibility
  • Communicating courteously with customers by telephone, social media, emails and live chat.
  • Resolving product or service problems by clarifying the customers’ complaints; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Responsible to gather market information and customers' feedback

2. Requirements

  • Qualification: Diploma, Advanced/Higher/Graduate Diploma, Bachelor'S Degree in Customer Service Management,Tourism, Marketing, Sale Management, Communication, Journalism, Business Management, or a relevant course.
  • Required language(s): Bahasa Malaysia or English
  • Duration: More than 3 months
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