Customer Service Executive (Mandarin/Cantonese) - SPM Level
RM 2,500 - RM 2,800 / Per Mon
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Responsibilities
- Handling all inbound calls, chat & email pertaining to customer general enquiries, complaints, comments feedbacks and other raising issue related to the company's products
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
Requirements
- Ability to communicate in Mandarin / Cantonese.
- Interactive personal skills that fit the team and customer environment as well as adapt to change
- Ability to work in a fast paced environment
- SPM leavers who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided.
- Working experience in the service industry will be an added advantage for this position.
Job Type: Contract
Pay: RM2,500.00 - RM2,800.00 per month
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
- Signing bonus
Application Question(s):
- Can you speak Mandarin or Cantonese?
- What is your expected salary?
- What is your notice period?
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