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Manager, Group Operations (Business IT Support)

Salary undisclosed

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Overview

The Manager, Business IT Support works in the Group Operations & Technology division, providing Business IT Support. The successful candidate is responsible for liaising with Business Units and IT Department to gather and analyze user requirements for General Ledger applications.

Key Responsibilities:

  • Liaise with Business Units and IT to gather, analyze and evaluate user requirements for General Ledger applications & system enhancements.
  • Prepare test plan, test scope for UAT and related tests for General Ledger applications.
  • Provide first-level support and trouble-shooting of problems for General Ledger applications.
  • Update documentation of User’s manuals, system related functionalities & workflow processes for General Ledger applications and other system/user related parameters.
  • Conduct of General Ledger system health-check for other activities related to IT projects/initiatives for General Ledger applications.
  • Prepare training materials and conduct training for system applications as and when required.

Job Requirements:

  • Candidates must possess at least a Bachelor's Degree, Post Graduate Diploma, Business Studies/Administration/Business Information Systems, Information Technology or equivalent.
  • At least 3-4 years of working experience in a banking and financial institution with specialization in credit or branch operations.
  • Experience in user acceptance testing and planning is preferable.
  • Demonstrated ability to effectively communicate, both orally and in writing, through all levels of the organization.
  • PC literate with knowledge in AS400 Query utility, SQL Query, Silverlake Retail Banking system and Microsoft Office Appliances.
  • Possess analytical and critical thinking.
  • Strong team spirit player with a positive attitude and having the drive to improve processes.

What’s next:

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.

HLB Careers Link:

https://hlb.wd3.myworkdayjobs.com/HLBCareers/job/HLT-Hong-Leong-Tower/Manager-Asst-Manager--Business-IT-Support_JR0000013221

For more job opportunities, please go to HLB Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareers/

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