IT Assistant Manager (Private Sector, Petaling Jaya)
RM 4,500 - RM 6,000 / month
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Job Responsibilities
- To provide technical support for computer hardware & software in the organization while demonstrating exceptional customer service skills
- To interact with users over the phone, email, or on-site to diagnose, troubleshoot, and rectify reported issues related to computer hardware, software, network, and communication systems
- To escalate unresolved issues/requests clearly to next-level support team or external service providers and vendors
- To perform user account administration functions (user provisioning, de-provisioning)
- To update IT operations/technical/user documentation for the organization as and when needed
- To ensure all computer hardware & software comply with the organization’s IT Security Standard
- To assists in network and infrastructure setup and support
- To assist in other IT related projects & ad-hoc activities when needed
Job Requirements
- Possess at least Bachelor’s degree in Computer Science/Information Technology
- Knowledge of Office 365 / Microsoft Windows and experience in Microsoft Windows Server Operation Systems
- Self-motivated, independent, and positive working attitude.
- Willingness to work under pressure with minimal supervision with good time-management skills to meet tight deadlines
- Team-oriented attitude to help other colleagues and departments with technical problems
- Strong interpersonal communication and relationship-building skills
- Minimum of 5 years experiences are required for the position
Our Benefits:
- Medical & Dental Benefits
- Free Parking
Job Types: Full-time, Permanent
Pay: RM4,500.00 - RM6,000.00 per month
Benefits:
- Free parking
Schedule:
- Monday to Friday
Education:
- Bachelor's (Required)
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