Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Junior Customer Service Executive

RM 2,500 - RM 2,800 / month

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As a Junior Customer Service Executive at PichaEats, you will be an integral part of our customer service team, responsible for providing exceptional support to our clients across various channels. Your role will involve addressing customer inquiries, resolving issues, and ensuring a positive experience with PichaEats products and services. You will collaborate with different departments to handle complex queries and contribute to the development of customer service procedures.

Responsibilities:

  • Respond to Customer Inquiries
    • Address customer inquiries promptly via phone, email, and live chat, ensuring timely and accurate responses.
    • Ensure regular updates of the WhatsApp status on the PichaEats phone to keep customers informed and engaged.
  • Provide Accurate Information
    • Offer comprehensive information about PichaEats products and services to assist customers effectively.
  • Resolve Issues Efficiently
    • Handle customer issues, concerns, and complaints professionally, working to resolve them in a timely manner.
  • Collaborate with Departments
    • Work with other departments to address complex customer queries and escalate issues when necessary.
  • Maintain Positive Interactions
    • Uphold a positive and empathetic attitude in all customer interactions, contributing to a pleasant customer experience.
  • Document Interactions
    • Keep detailed records of customer interactions, transactions, and resolutions, adhering to standard operating procedures.
    • When inputting orders, you are responsible for managing the entire process. On the event/order day, if the customer has any questions or concerns, you will be their point of contact, ensuring all issues are addressed and the order is successfully fulfilled from start to finish.
  • Stay Informed
    • Remain up-to-date with company policies, products, and services to provide current and accurate information to customers.
  • Identify Opportunities
    • Recognize opportunities for upselling or cross-selling additional products and services to customers.
  • Develop Procedures
    • Assist in the creation and maintenance of customer service procedures and guidelines to improve service delivery.
  • Assist the Sales Team Lead and Mentor Interns
    • Learn to guide and support the sales team, providing leadership and fostering a collaborative and productive work environment.
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