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Service Technician

RM 1,500 - RM 1,500 / month

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Repair, customize, maintain, or overhaul both customer and Company owned motor vehicles as close to the allotted time schedule as possible with excellent quality.

Roles and responsibilities

Vehicle Service:

  • Carry out fault diagnosis, servicing and repair work to all types of motorcycles in line with the service operations manual set out by Harley-Davidson
  • Address customer concerns listed in the job card
  • To identify/find additional service work and report to the Service Consultant to assist the department reach or exceed its financial targets
  • Ensure that work, as detailed on the job card is completed within the manufacturer's standard repair times, where possible
  • Use motorcycle covers and other protection available for customer's motorcycles at all times
  • Return damaged/broken warranty parts to the parts department ensuring that each returned part is referenced to the appropriate job card number
  • Make notes and suggestions on job cards Follow all safety standards and requirements Road test motorcycles

Service Department Operations:

  • Notify Service Consultant/ Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay
  • Follow service process and policies
  • Maintain accurate time tracking/ clock-in & out

Requirements:

  • Certificate or diploma from an accredited learning institution on automotive or mechanical technology
  • Able to carry out diagnosis, servicing, and repair work in line with the service operations manual set out by Harley-Davidson. The manual will be mainly in English
  • Address customers concerns and able to make constructive suggestions
  • Prior experience working on cars or motorcycles is preferred but not mandatory
  • Experienced in working on 500cc and above motorcycles is an advantage
  • Self starter, independent and able to work with minimum supervision.

Job Type: Full-time

Pay: From RM1,500.00 per month

Benefits:

  • Professional development

Schedule:

  • Fixed shift

Supplemental Pay:

  • Performance bonus

Education:

  • STM/STPM (Preferred)