Telesales / Telemarketer - Work from Home

We are looking for a highly motivated and passionate Telesales or Telemarketer who is persistent, can sell and follow-up, and believes in the culture of success to assist and provide “back-office support” in our overall sales and marketing efforts. This job allows you to work from home with flexible working hours.

Key responsibilities include the following:

• Prospective call to clients to acquire new business opportunities, sell projects, follow-up payments etc.
• To build relationships and revenue with our existing customer base while proactively developing new opportunities via outbound calling.
• To deliver effective marketing programs that will help our reputation and growth.
• Generate/convert leads for the agents and/or company through telephonic conversations and/or online platforms.
• To assist in calling/recruiting potential salespersons, arranging interviews, follow-up attendance etc.
• Maintain and monitor the records of all the conversations, be it customer feedback or queries.
• Stick to the sales script and strategy, but also improvise it when needed.
• Update customers about new launches and record customer reactions to new products
• Be aware of the latest industry trends as telesales and apply them as when appropriate.
• Liaise with the respective person in charge regarding customer queries and complaints.

Ideally, you possess the following skills and experience:

• Must have a minimum of 1-2 years of experience in a telemarketing or sales role.
• Ability to speak with confidence and to build instant rapport with potential clients.
• Excellent command of written and spoken English language.
• The ability to communicate in Mandarin/Cantonese is an advantage but not compulsory.
• Knowledge of the real estate industry and/or property sales is an excellent advantage.
• The skills to manage high outbound calling volumes.
• Experience in meeting targets through effective sales techniques.
• Proficient in Google Suite (Docs, Spreadsheets, Slides etc.)

Other Requirements:

• Must be dependable, able to follow instructions, respond to management direction, and must be able to improve performance through management feedback.
• Very adaptable, punctual, reliable, trustworthy and long-term commitment.
• Good time management and flexibility in your priorities.
• Have basic knowledge of formal writing and internet research skills.
• Excellent computer skills and ability to learn new software.
• Ability to work well under pressure, meet deadlines and be results-oriented.
• Able to be independent with minimal supervision and guidance.
• Able to multitask and support the team remotely.
• Able to start IMMEDIATELY!

Further information:

• This is a 6-month contract, with the potential for a permanent position depending on performance.
• This position is on a ‘work from home’ basis from Monday to Friday, 8am-5pm (Malaysia time).
• There may be occasions you will need to adjust to New Zealand business hours as required.
• Applicants must have their own computer or laptop with a reliable high-speed internet connection.
• Open exclusively to Malaysians or Permanent Residents with full legal working rights in Malaysia.

We welcome a serious candidate who is willing to learn and grow with our company.

Job Type: Contract
Contract length: 6 months

Pay: RM2,200.00 - RM3,000.00 per month

Benefits:

• Flexible schedule
• Maternity leave
• Opportunities for promotion
• Work from home

Schedule:

• Monday to Friday

Application Question(s):

• Can you work independently with minimal supervision?
• Do you own a computer/laptop with high-speed internet?
• Are you able to start immediately?
• Are you currently living in Selangor / KL area?
• Do you have experience in a cold call sales environment?
• How many years of experience do you have in the real estate industry?
• How many years of experience do you have in social media marketing?

Experience:

• TeleMarketing: 1 year (Preferred)

Language:

• Mandarin (Preferred)