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Tech Support Engineer

  • Full Time, onsite
  • SenseTime 商汤科技
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed

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Job Responsibilities

1. Responsible for onsite AI system deployment, testing, and maintenance.

2. Responsible for troubleshooting, consolidating issue log, and reporting.

3. Responsible for routine system and database maintenance, monitoring and ensure the system operation stability.

Job Requirements

1. Bachelor's degree in computer science, information technology, or other software-related field.

2. Over two years of experience in operating and maintaining microservices systems, with B2B project delivery experience being a plus.

3. Experience in installing, operating, and maintaining Linux systems, with the ability to read and write shell scripts.

4. Hands-on experience with K8S.

5. Able to communicate with English and Chinese.

6. Proactive attitude and ability to delve into complex problems.

7. Ability to clearly understand business logic and translate technical issues into business terms is preferred.

8. Basic knowledge of MySQL, Kafka, and MQTT is preferred.

9. Basic knowledge of networking and protocols such as TCP/IP, HTTP, etc. is preferred.