Data Analyst, Risk Operations (Fraud Risk, Mandarin & English Support)

Who We Are

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.

We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

What You'll Be Doing

• Communicate with business stakeholders, clarify business requirements, conduct in-depth analysis, understand business processes, and ensure that the technical team can develop solutions that meet business requirements.
• Work with the technical data team to analyze and review the data sets provided by the business to understand the characteristics and quality of the data, and define how this data is used in the operating system.
• Develop and be responsible for the system scoring model to ensure that critical business requirements are met.
• Work closely with the business team to identify future team needs and product enhancements to bring benefits to customers.
  
  
  

What We Look For In You

• Basic mastery of SQL, Excel, and other data analysis tools, able to analyze and process data. Understand some technical concepts and system architecture to facilitate communication with the technical team.
• Strong business analysis and request management skills.
• Deep understanding of operating systems and end users' needs.
• Demonstrate strong analytical and problem-solving skills, and be able to design solutions to address business challenges.
• Possess strong communication skills and be able to work in a rapidly changing business environment.
• Excellent command of spoken and written English, Mandarin, and Cantonese as the role requires to deal with China/ Hong Kong Mandarin speaking counterparts.
• Willing to work in Tun Razak Exchange, walking distance to MRT TRX.
  
  
  

Benefits & Perks

• Competitive remuneration package (Base Salary + Monthly KPI Allowance)
• Meal allowance up to RM 500/ month
• Unlimited transport allowance (T&C apply)
• Monthly team building
• RM 2,500 training & wellness benefits per annum
• Yearly bonus
• Convenient workplace (5 minutes walk from MRT TRX)
• Insurance coverage for employees & dependants
• Excellent prospects for growth and promotion: We provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed
• Employee engagement, recognition and appreciation program
• Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations