Customer Success, Assistant Manager
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Are you passionate about renewable energy and making a positive impact on the world?
Join our client team as a Customer Success Assistant Manager and help us empower customers to embrace a sustainable future.
The Role: Customer Success Assistant Manager
As a Customer Success Manager at a leading solar energy provider, you will play a crucial role in ensuring customer satisfaction and loyalty. You will be responsible for building strong relationships with our customers, providing exceptional support, and driving customer retention.
Key Responsibilities
Join our client team as a Customer Success Assistant Manager and help us empower customers to embrace a sustainable future.
The Role: Customer Success Assistant Manager
As a Customer Success Manager at a leading solar energy provider, you will play a crucial role in ensuring customer satisfaction and loyalty. You will be responsible for building strong relationships with our customers, providing exceptional support, and driving customer retention.
Key Responsibilities
- Onboard and train new customers.
- Build and maintain strong customer relationships.
- Resolve customer inquiries and issues.
- Improve customer satisfaction and retention.
- Analyze customer data.
- Collaborate with team members.
- Bachelor's degree in Business Administration, Marketing, or related field.
- 4+ years of experience in customer success or account management.
- Strong communication and interpersonal skills.
- Excellent problem-solving and analytical skills.
- Proficiency in CRM software.
- Knowledge of the solar energy industry is a plus.
- Competitive salary and benefits.
- Opportunity to work in a fast-paced and innovative environment.
- Chance to contribute to a sustainable future.
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