Front Desk Receptionist cum Clinic Assistant
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
About us
Moonrise Acupuncture Medical Center is a local Malaysian company led by a group of experienced, young, and ambitious teams of TCM medical practitioners and excellent managing partners.
We intend to promote good health and provide access to beneficial healthcare options for society to choose as an alternative. Hence the existence of Moonrise Acupuncture Medical Center to offer our services.
At Moonrise, we aspire to treat our patients in a holistic approach by providing the most effective treatment tailored to their needs that focuses on both the physical and emotional aspects of our patients.
Moonrise is a place for you to have hope and not to give up. We will always strive beyond patient and physician relationships when we see our patients. We see them as a family since we are also them. We know what it feels like to be a patient and what it feels like to be a guardian of our family members when they are not well.
Qualifications & Experience
- Must be able to communicate and write in English, Bahasa Malaysia, or Mandarin
- Possess at least SPM certificate and above or equivalent.
- Computer literate and cope well with Microsoft Word, Excel & Power Points.
- Passionate in healthcare and customer services.
- Able to multi-task, organize and prioritize workload.
Tasks & Responsibilities
- Patient Reception and Check-In: Ensure a smooth registration process by collecting and verifying patient information, and relevant documentation.
- Appointment Coordination: Schedule and confirm patient appointments, and communicate any changes or cancellations.
- Assists in patient coordination & medical records management: Working closely with the team to provide quality patient service and care
- Billing and payment processing: Coordinate billing processes and processing payments, including cashiering and terminal card payment.
- Maintaining general cleanliness and organized reception area: Ensure the reception area is clean, organized, and welcoming for patients.
- Assisting TCM Practitioners: Support TCM Practitioners with administrative tasks, preparing patient charts & ensuring required documentation is available.
Benefits
- EPF & SOCSO & EIS (PCB).
- Entitlement to Annual leave and Medical Leave.
- Staff discount on treatment and products.
- Positive company culture and conducive work environment.
