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Responsibilities:
- Provide exceptional customer service by addressing customer inquiries, resolving issues, and offering product recommendations that meet customer needs.
- Manage and support existing customer accounts, ensuring satisfaction and retention through regular communication and follow-up.
- Obtain orders from existing customers and establish new customer accounts by planning and organizing daily tasks to reach out to potential customers and sales outlets.
- Collaborate with team members to improve customer service processes and enhance the overall customer experience.
- Maintain up-to-date knowledge of products and services to effectively assist customers and meet sales goals.
Requirements:
- Proficient in both Malay and English (spoken and written).
- Minimum of 1 year of work experience in a customer service, sales, or related role.
- Must possess a valid driving license
- Strong communication and interpersonal skills, with a customer-focused attitude.
- Ability to organize and manage time effectively to meet customer needs and sales targets.
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