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Customer Care - Females Only

Salary undisclosed

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Responsibilities:

  • Provide exceptional customer service by addressing customer inquiries, resolving issues, and offering product recommendations that meet customer needs.
  • Manage and support existing customer accounts, ensuring satisfaction and retention through regular communication and follow-up.
  • Obtain orders from existing customers and establish new customer accounts by planning and organizing daily tasks to reach out to potential customers and sales outlets.
  • Collaborate with team members to improve customer service processes and enhance the overall customer experience.
  • Maintain up-to-date knowledge of products and services to effectively assist customers and meet sales goals.

Requirements:

  • Proficient in both Malay and English (spoken and written).
  • Minimum of 1 year of work experience in a customer service, sales, or related role.
  • Must possess a valid driving license
  • Strong communication and interpersonal skills, with a customer-focused attitude.
  • Ability to organize and manage time effectively to meet customer needs and sales targets.