Team Leader - Outbound (Insurance)

Summary:

A team leader leads, monitors, and supervises a group of employees to achieve goals that contribute to the growth of the organization. Team leaders motivate and inspire their team by creating environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility.

Key Responsibilities:

1. Managing the day-to-day activities of the team.
2. Motivating the team to achieve team target.
3. Developing and implementing a timeline to achieve targets.
4. Delegating tasks to team members.
5. Conducting training of team members to maximize their potential.
6. Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
7. Conducting team performance reviews.
8. Develop team strengths and improve weaknesses.
9. Creating a pleasant working environment that inspires the team.