Medical Administrative Assistant

We are seeking a motivated and detail-oriented Medical Administrative Assistant.

This role is essential for ensuring smooth administrative operations within our client's healthcare setting.

Key Responsibilities:

• Serve as a primary point of contact for clients, responding to inquiries and coordinating communication with other healthcare professionals.
• Utilize Microsoft Office Suite, including Teams, for documentation, scheduling, and effective collaboration with the team.
• Manage telephone communications, ensuring a professional and friendly demeanour at all times.
• Collaborate with team members to enhance workflow and improve the patient care processes.
• Maintain and update records in the Customer Management Systems (CMS) and Patient Management Systems (PMS).
• Assist with appointment scheduling, client liaison and other administrative tasks as needed.

Qualifications:

• Proficiency in Microsoft Office Suite, including Teams.
• Excellent communication skills, both verbal and written in the English language with strong telephone etiquette.
• Experience in liaising with clients and other healthcare professionals.
• Ability to work collaboratively in a team environment.
• Experience working with Customer Management Systems (CRM) and Patient Management Systems (PMS) is desirable however training will be provided for the right candidate.
• Previous experience in a healthcare administrative role is preferred.