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Financial Telesales Executive

Salary undisclosed

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  • Conduct outbound calls to prospective customers from provided leads and databases.
  • Effectively communicate product features, benefits, and promotions to potential customers.
  • Identify customer needs and tailor sales pitches accordingly to the sales campaign assignment.
  • Meet and exceed monthly sales targets and performance metrics.
  • Maintain accurate records of calls, sales, and customer interactions in the CRM system.
  • Handle objections and provide appropriate responses to customer inquiries.
  • Collaborate with team members to share best practices and improve sales techniques.
  • Deliver, promote prospect customers on the benefits of refinancing through strict adherence to the product factsheets and sales guidance script.
  • Adherence to change in scope of work (Telesales focus, end to end process work) and transfer within department as and when required.
  • Maintain a high standard, integrity and comply with PDPA Act.
  • Adherence to high standards of work productivity and adherence to basic call center workforce management guidelines.