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Admin Officer (Fresh Graduate) | Call Center

RM 3,000 - RM 6,000 / month

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Job Responsibility

· Assist regional manager in managing all business development activities.

· Deliver excellent customer service and manage the needs of customers through a range of communication channels (Email, Live Chat, Calls etc.)

· Gather feedback from customers, observe front-line issues such as application failure, payment issues, product enquires and clarifications etc, and report promptly to supervisor.

· Assist manager to complete the daily/weekly/monthly report.

· Tracking and support post-sales service to clients.

· Ensure payment records are accurate and up-to-date.

· To perform other duties when required by management

Job Requirement

· SPM level & above

· Fresh grad acceptable

· Proficiency in using Microsoft products such as Excel, PowerPoint, Word.

· Customer-orientated with good interpersonal and communication skills

· Ability to communicate results to management and in a fast-paced environment.

Job Type: Full-time

Pay: RM3,000.00 - RM6,000.00 per month