Manage and optimize the beverage program, ensuring a well-curated selection of wines and other beverages that align with customer preferences and sales goals.
Analyse beverage sales trends and customer feedback to enhance the beverage offerings and drive sales.
Collaborate with the management team to develop and implement sales strategies, promotions, and special events focused on increasing beverage sales.

Menu Pairing Collaboration:

Work closely with the service teams to design and refine wine pairings that elevate the overall dining experience, considering both classic pairings and innovative combinations.
Ability to work collaboratively with the service teams to create memorable dining experiences through thoughtful beverage pairings.

Operations

Bar Setup: Set up the bar efficiently, including stocking, organizing tools, and maintaining cleanliness.
Glassware Knowledge: Knowledge on various glass types and their appropriate uses.
Bar Tools: Understood the purpose and usage of shakers, jiggers, strainers, muddlers, etc.
Handling Ingredients: Understood way to handle perishables, garnishes, and their storage.

Customer Service Program

Communication Skills: Emphasize the importance of clear communication, active listening, and dealing with diverse customers.
Handling Difficult Situations: Managing conflicts, intoxicated customers, and maintaining a professional attitude.

Legal and Safety Aspects

Alcohol Laws: Cover local and national laws regarding alcohol service, age limits, and responsibilities.
Safety Measures: Train on responsible serving practices, recognizing signs of intoxication, and preventing overconsumption.

Practical Training

Role Play: Simulate different scenarios to practice mixing drinks, handling customers, and dealing with challenging situations.
On-the-Job Training: Provide opportunities for apprenticeship or shadowing experienced bartenders in real bar environments.

Menu Development

Create and modify drink menus, considering trends, customer preferences, and profitability.

Assessments and Certification

Tests and Evaluations: Conduct regular assessments to gauge knowledge retention and practical skills.

Requirements

Passion in Wine, Liquor & Beverage Service
Possessed Beverage sales and service knowledge
Willing to learn and hardworking
Previous experience in fine dining or upscale restaurant service preferred.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment while maintaining attention to detail.
Able speak English and Mandarin.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,800.00 - RM4,200.00 per month

Benefits: