Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

System Support Manager

  • Full Time, onsite
  • GENO Management Solutions
  • Kawasan Sekitar Kuala Lumpur, Malaysia
Salary undisclosed

Apply on

Linkedn
Original
Simplified

Position : System Support Manager

Salary : up to RM 10,000

Location : Kepong Kuala Lumpur

Working Days / Time : 8.30am – 5.30pm / Mon – Fri

Job summary

We are seeking an experienced IT & System Support Manager to lead and mentor a team of system support professionals, ensuring timely and high-quality service to both internal and external stakeholders. This role includes overseeing the company's IT infrastructure, managing customer support, collaborating with cross-functional teams, and driving continuous improvements in system processes.

Responsibility

· Lead, manage, and mentor the system support and IT teams, ensuring they provide excellent technical support and meet productivity and service quality standards.

· Develop and implement performance metrics for the support team, conducting regular evaluations and fostering professional development.

· Ensure service KPIs align with ISO9001:2015 guidelines and maintain high service standards to satisfy customers.

· Manage complex customer issues, coordinating technical personnel, and driving resolution until completion.

· Collaborate with Sales, R&D, and other departments to enhance customer experience and improve overall service levels.

· Oversee IT Infrastructure, Cybersecurity, Cloud Computing, and Endpoint Management, while proposing solutions to improve business processes.

· Ensure proper implementation of information security standards and develop systems to streamline operations.

· Provide pre-sales technical support, assisting sales teams with customer requirements, technical validations, and solution presentations.

· Manage system support budgets, including purchasing, upgrading, and maintaining IT equipment and software, and ensure accurate asset inventory.

Requirement

· Bachelor's degree in Information Technology, Computer Science, or a related field.

· 10 years related work experiences and experiences in leading technical teams, mentoring and developing staff skills.

· Have knowledge in programming language especially in SQL with logical thinking and knowledge in Point-of-Sales (POS) is an added advantage.

· Strong managerial and decision-making skills with great interpersonal skills.

· Have project management experiences and proven ability to complete projects with project management methodologies and tools.

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