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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
R

E-Healing Chat Support Agent (Non voice Mandarin Speaker)

RM 2,500 - RM 5,000 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Mandarin Version:

工作描述:

  • 通过实时聊天、电话和电子邮件回应客户询问和关切，提供及时和有效的解决方案。
  • 以专业和礼貌的方式解决客户问题和关切。
  • 验证客户提交的文件，并相应地更新他们的请求状态。
  • 达成客户支持经理设定的季度KPI目标。
  • 执行客户支持经理分配的其他临时任务。

要求:

  • 流利的普通话和英语
  • 至少1年的客户服务相关经验
  • 强的客户面对和沟通技巧
  • 故障排除和多任务处理技巧
  • 客户服务导向
  • 商业管理或相关领域的学士学位或文凭
  • 自我激励和高度可靠的人格

English Version:

Job Description:

  • Respond to customer inquiries and concerns via live chat, phone, and email to provide timely and effective solutions.
  • Resolve customer issues and concerns in a professional and courteous manner.
  • Verify documents submitted by clients and update their request statuses accordingly.
  • Achieve quarterly KPI targets set by the customer support manager.
  • Perform other ad hoc tasks assigned by the customer support manager.

Requirements:

  • Fluency in Mandarin and English
  • Minimum of 1 year of experience in a customer service-related role
  • Strong client-facing and communication skills
  • Troubleshooting and multitasking skills
  • Customer service orientation
  • Bachelor's degree or diploma in business administration or a related field
  • Self-motivated and highly reliable personality

Job Type: Full-time

Pay: RM2,500.00 - RM5,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Performance bonus

Education:

  • Diploma/Advanced Diploma (Required)

Language:

  • Mandarin (Required)
  • English (Required)
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