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Customer Service Specialist - Global Printer Industry (Mandarin/Cantonese Speaker)

RM 4,000 - RM 5,000 / month

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Key Responsibilities:

  • Product Support: Assist customers with printer-related inquiries, troubleshooting, and resolving issues.
  • Communication: Provide prompt and courteous responses to customer emails, calls, and chats.
  • Reporting: Maintain accurate records of customer interactions and feedback.
  • Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery.

Requirements :

  • Skills & Qualifications:
  • Technical Proficiency: Familiarity with printer hardware and software is a plus.
  • Problem-Solving: Ability to think on your feet and resolve issues quickly.
  • Communication: Excellent verbal (Mandarin &English) and written communication skills.
  • Experience: Previous experience in customer service or technical support, preferably in the printing industry. Fresh graduate is welcomed!

Job Type: Full-time

Pay: RM4,000.00 - RM5,000.00 per month

Language:

  • Mandarin (Preferred)