Enterprise Employee Information Specialist

Primary Responsibilities:

• Responsible for end-to-end HR process and system administration according to agreed roles & responsibilities; including collaboration with outside stakeholders:

• Collaborates with other HR Systems teams to implement and support a consistent employee experience across geographies and practices through usage of HR Tools.

• Ensure data accuracy and consistency across HR systems

• Maintains and interprets data maintained in HR systems to ensure accurate and consistent employee information

• Master data maintenance, errors monitoring and handling,

• Handling customer queries related to area of responsibility including escalations

• Collaborates with Technology teams in resolution of technical issues related to HR systems

• Partners with other HR team members to ensure correct data and process flows in HR systems

• Demonstrates working knowledge of standard practices, procedures and systems

• Identifies inefficiencies and assess opportunities for improvement within assigned scope

• Performs testing, training, documentation and ongoing support to users, particularly during system changes and upgrades

• Updates operating documentation and Knowledge Management articles for HR systems support.

• Takes part in projects of varied complexity, acting as project lead for selected areas

Required Knowledge & Skills and/or Related Experience:

• A minimum of 2 years of related experience

• Working knowledge and working experience in HRIS tools is required.

• Experience with SuccessFactors, Workday, SAP HR, ServiceNow is additional benefit

• A "driver" personality - constantly pushing toward clarity and delivery

• Strong interpersonal skills and the ability to interact at all levels of the organization with diplomacy, confidentiality and professionalism

• High level of attention to detail and accuracy

• Good time management – which allows you to manage your own time and meet tight deadlines even under time pressure;

• Strong organization skills and ability to effectively prioritize

• Good communication skills

• Ability to solve problems and challenge status-quo

• Strong work ethic and ability to work flexible hours based on needs

• MS Office - intermediate level