DevOps Engineer Expert (Hybrid)

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

• The DevOps Engineer will join a regional team overseeing the deployment of systems that support bothTDCX and its global clients, some of the biggest names in technology, digital advertising, e-commerce, travel and hospitality, automotive, consumer electronics, and fintech.

• You are required to perform these job functions:

Build code delivery pipelines that bake in quality and security and automate everything that can be done around software delivery.

Add robust monitoring, alerting and logging, and automating triage activities as much as possible.

Help project teams build applications that are reliable and meet performance metrics.

Measure and track performance for the client project team

Automate the deployment of infrastructure

Bring a software engineering mindset to infrastructure creation and management, while

applying the best operational views to ensure security, scalability and compliance

• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• 3+ years of experience in core programming
  
• 3+ years of experience in at least ONE of the following:: data center architecture, operational services, client-facing interactions, automation or cloud platforms
• 1+ year of experience working with a scripting language, including but not limited to: Python, Golang, Bash, and/or Powershell
• 1+ year of experience automating IT Operations processes with various tools
• 1+ year of experience in a cloud or cloud-like environment including, but not limited to Amazon Web Services, Google Cloud Platform, Microsoft Azure, Red Hat OpenShift, VMware Tanzu
• Preferred Qualifications (Nice to have): GCP (Google Cloud Platform) Certifications
• Experience supporting and/or leading CI/CD tools integration/ operations/ change management, and maintenance.
• Experience supporting and/or leading full automation of CI/ Testing.
• Comfortable working in a collaborative environment with individuals locally and distributed globally
• Must have coding and test programming skills for web applications.
• Experience automating IT Operations processes via automated pipelines using common scripting languages including Shell, Python, Golang or Ruby
• Experience with configuration/cluster management technologies including, but limited to Kubernetes, Chef, Puppet, Docker, Heroku buildpacks, BOSH or Ansible
• Solid understanding of systems monitoring, alerting and analytics.
• Proactive inclination to break down complex problems into steps that drive customer value
• Must be effective in working both independently and in a team setting

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.