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Find tutorial for your browser below :
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  4. Click Websites.
  5. On the left, click Content Blockers.
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  2. Click. then Settings.
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Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Senior / Technical Support (Trading System)

  • Full Time, onsite
  • Doo Group
  • Kuala Lumpur Networks & Systems Administration (Information & Communication Technology) Full time Add expected salary to your profile for insights, Malaysia
Salary undisclosed

Apply on

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Join Doo Group – Explore α Better Future

Doo Group is a global financial services group with FinTech as its core. With our 10 major business lines, spanning Brokerage, Wealth Management, Property, Payment & Exchange, FinTech, Financial Education, Health Care, Consulting, Cloud, and Digital Marketing, Doo Group has seamlessly provided clients with comprehensive products and services across the world. Through a one-stop approach, Doo Group remains committed to helping our clients achieve an ideal financial life while moving towards a better future together!

Looking for a New Challenge? Join Us as We Expand Globally!

As we continue our global business expansion, we’re on the lookout for talented individuals who are motivated to support our strategic goals and initiatives. Join a team that values innovation and growth.

DOO you have what it takes?

What you’ll be working on:

  • Ensure proper and smooth operation of MT4/MT5 trading platforms and related systems.
  • Maintain the firm's trading eco-system by ensuring proper and correct operation of trading applications.
  • Perform routine maintenance on the software, including front-end, back-end, and server maintenance.
  • Performing basic operation of various cloud services.
  • Assist in Trading system maintenance such as leverage adjustment, group creation and adjustment, PAMM/MAM settings etc.
  • Dealing with customer service team on transaction issue, slippage, violations and other matters.
  • Identify areas for improvement in company processes.
  • Collaborated with developers, analysts and other departments to expedite incident resolutions.

What we’re looking for:

  • Possess at least a Bachelor's Degree in Information Technology or any other relevant field.
  • At least 2 years of working experience in Technical Support or any related fields. Fresh graduates are welcome to apply.
  • Experience in supporting client’s enquiries and technical problem in the Financial Services, Forex or Futures industry is ideal.
  • Experience in the MT4 / MT5 trading system administration is preferable.
  • Experience in trading / investment / finance / forex will be an added advantage.
  • Excellent communication skills in BOTH English and Mandarin (as needed to support mandarin speaker customers).
  • Strong problem-solving & analytical skills with a passion for trading.
  • Willing to work flexibly and shift arrangement.

What we offer/What's in it for you:

  • Seeking to expand your regional work experience? Work alongside industry-leading professionals from around the globe in an environment filled with opportunities for continuous learning and growth.
  • We value your wellbeing - You'll find it here along with our comprehensive medical, dental, optical, and wellness benefits.
  • We appreciate your contributions with a 13th-month salary and performance bonus.
  • We reward our best employees with quarterly employee recognition awards in USD.
  • Feeling drowsy after lunch? Take advantage of our smart pantry access and weekly tea break/lucky draw.

Life as DOOers

At Doo Group, we embrace a culture where continuous growth, collaboration, and creativity are at the heart of everything we do. As a DOO, you'll collaborate with top professionals from around the globe, dive into exciting projects, and play a pivotal role in shaping the future of finance.

Unlock your potential with Doo Group. Apply now and step into a role where your impact is celebrated!

Discover your potential with Doo Group. Apply now and be part of our success story!

#DooBeyondLimit #TogetherWeDooMore #SucceedYourCareerWithDoo

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