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Infra Platform Specialist

Salary undisclosed

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We are now ONE!

#CelcomDigi Celcom and Digi have merged with the aim to create Malaysia’s most inspiring Telcotech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians

In this role at CelcomDigi, as an Infra Platform Specialist, you will be managing operation of complex IT infrastructure with Cloud & Virtualization technologies, Database, Storages and Backup Systems. You will play a critical role in establishing and maintaining governance practices that enhance the security, efficiency, reliability, scalability, and performance of CelcomDigi infrastructure, enabling seamless operations, and supporting growth.

This role also requires you to support project teams to understand requirements and developing detail plan and implement Infrastructure services to meet project needs. You will need to execute overall Infrastructure Blueprint and Architecture development, maintaining a standardized and operational effective infrastructure environment.

This is a fantastic opportunity for a tech-savvy individual with a passion for cloud & virtualization technology, exceptional analytical and communication skills, and a desire to contribute to the success of CelcomDigi.

You are:

  • Experienced or having knowledge in Managed Service, IT Governance and Outsourcing model.
  • A team player in planning, managing, and operating when required for any diagnosis, detailed design, and deployment of all IT Platform related processes and technologies.
  • Having good business knowledge, with a deep understanding of domain architecture (business, information, application, technology).
  • Passionate about staying abreast of industry developments, emerging technologies and best practices related to infrastructure platforms.

Your Responsibilities:

  • Execution of various IT Infra Projects and operational tasks.
  • Manage & operate complex IT infrastructure where consist of Public Cloud and On-premises Hypervisor technologies, K8S Platforms, Multiple OS, Database, Storages, and Backup technologies.
  • Collaborate with Information Security, Application DevOps and other Infrastructure architect peers on overall roadmap and priorities for new projects and operation requirements.
  • Ascertain infrastructure services are secured, protecting the confidentiality, integrity, and availability of data, ideally to accredited standards (e.g. ISO 27001 or PCIDSS).
  • Contact product principal / OEM partners for technical advice and best practices.
  • Support peers in operation activities and conduct knowledge transfer to peers.
  • Be accountable for other certain works as assigned from immediate superior level, proactively identify opportunities to advance the success of the business.
  • Provide technical guidance and on the job training to colleagues and junior staff.
  • Collaborate with partners and key stakeholders for incident management and problem management.
  • Lead and perform troubleshooting of complex issues and problem. Work with partners to provide RCA and improvement plan.
  • Improve operation efficiency by collaborate with automation team.
  • Ensure all Platform assets and configurations are compliance with Celcomdigi IT and Security Policies.

Your Merits:

  • Degree in Computer Science/Computer Engineering/Information Technology or equivalent.
  • Technical experience or knowledge on Complex IT infrastructure with different Hypervisor and containerization platforms.
  • Proficiency in Linux/Unix (preferably RHEL, Solaris) administration or Windows administration
  • Knowledge of storage solutions (Ceph, SAN, NFS) and backup system.
  • Knowledge on Openstack or Openshift or VMware.
  • DevOps experience with large enterprise is a big plus
  • Good knowledge on other IT domains such as ITIL process, Network, Data Center, Database, Middleware, Security and Asset Management.
  • 1-2 years of experience in Infrastructure Planning, Infrastructure Architecture or similar roles
  • 2-4 years of experience operation experience and implementing global data center solutions where trust and security are an integral part of the culture
  • Ability to depict the enterprise information conceptually, logically, and physically
  • Ability to determine the architectural implications of business requirements
  • Operational experience in the telecommunications industry is an advantage.
  • ITIL or other IT Governance certification is an advantage.
  • Ability to work in a dynamic environment with minimal supervision.
  • Good communication and interpersonal skill.
  • Strong initiative, self-driven, team spirit and able to work with all levels of people
  • Knowledge in Defendable Architecture, Zero Trust model and experience using IT security systems and tools will be an advantage.
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