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E-Commerce/Marketing Executive

  • Full Time, onsite
  • Sunrise Sports Sdn Bhd
  • Kuala Lumpur Marketing Communications (Marketing & Communications) Full time RM 3, Malaysia
Salary undisclosed

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Job Roles and Responsibilities:

  • Ensuring that the company achieves its targeted annual revenue and within prescribed operating expenses
  • Managing and executing promotional campaigns, providing insights on customer shopping trends, ensuring excellent customer service and timely resolution of customer complaints and feedback
  • Making promotional offers and displaying them appropriately on the website
  • Conducting research on user-friendly features and layouts that appeal the most to customers
  • Testing changes to platforms and monitoring the results
  • Applying platform updates that attract and keep new customers
  • Reviewing sales insights and using them to develop informed sales strategies
  • Managing and executing promotional campaigns, providing insights on customer shopping trends, ensuring excellent customer service and timely resolution of customer complaints and feedback
  • Working closely with warehouse teams to ensure the fulfilment of orders on time
  • Analyzing and providing reports on monthly basis for product or offer
  • Reviewing customers' concerns, needs and preferences to create a smooth and seamless transactional process for buying products online
  • Reviewing stock levels and sales data to maintain a stable supply and demand status

Requirements:

  • Candidate must possess Bachelor’s Degree/Postgraduate Diploma in relevant field.
  • Required skills: Adobe Photoshop/Canva
  • Candidate should have good copywriting skills and have good teamwork skills
  • Required languages: English and Malay
  • Fresh graduate is welcome to apply