E-Commerce/Marketing Executive
- Full Time, onsite
- Sunrise Sports Sdn Bhd
- Kuala Lumpur Marketing Communications (Marketing & Communications) Full time RM 3, Malaysia
Salary undisclosed
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Job Roles and Responsibilities:
- Ensuring that the company achieves its targeted annual revenue and within prescribed operating expenses
- Managing and executing promotional campaigns, providing insights on customer shopping trends, ensuring excellent customer service and timely resolution of customer complaints and feedback
- Making promotional offers and displaying them appropriately on the website
- Conducting research on user-friendly features and layouts that appeal the most to customers
- Testing changes to platforms and monitoring the results
- Applying platform updates that attract and keep new customers
- Reviewing sales insights and using them to develop informed sales strategies
- Managing and executing promotional campaigns, providing insights on customer shopping trends, ensuring excellent customer service and timely resolution of customer complaints and feedback
- Working closely with warehouse teams to ensure the fulfilment of orders on time
- Analyzing and providing reports on monthly basis for product or offer
- Reviewing customers' concerns, needs and preferences to create a smooth and seamless transactional process for buying products online
- Reviewing stock levels and sales data to maintain a stable supply and demand status
Requirements:
- Candidate must possess Bachelor’s Degree/Postgraduate Diploma in relevant field.
- Required skills: Adobe Photoshop/Canva
- Candidate should have good copywriting skills and have good teamwork skills
- Required languages: English and Malay
- Fresh graduate is welcome to apply
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