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Jobs or company...

Executive, Remittance Centralize Unit (2-Years Contract)

  • Full Time, onsite
  • Hong Leong Bank Berhad
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed

Apply on

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Overview

The Executive, Remittance Centralized Unit (2-Years Contract) will play a crucial role in facilitating international money transfers for our customers and be responsible for providing excellent customer service, ensuring smooth and efficient transactions while adhering to regulatory compliance. The successful candidate will report to the Head of Centralized Operations.

Key Responsibilities:

1. Customer Service

  • Provide exceptional customer service by addressing the inquiries and resolving the issues promptly.
  • Assist customers in understanding remittance processes, fees, and exchange rates while educating them on available options/channels.

2. Transaction Processing

  • Process remittance transactions accurately include verifying customer identification, collecting necessary documentation, monitoring transaction status for customer updates and ensuring its compliance with internal procedures and regulatory requirements .

3. Compliance

  • Conduct due diligence checks on customers and transactions as well as reporting suspicious activities through adhering to anti-money laundering (AML) and know-your-customer (KYC) regulations.

4. Data Management

  • Prepare the required reports to management and keep in track of customer records and transaction history accurately in accordance with SOPs and regulatory requirements.

Job Requirements:

  • Malaysian citizen.
  • A recognized diploma/degree from any discipline.
  • Fresh graduates or candidates with 1 year and above work experience in related fields.
  • Working proficiency in English (written & spoken) and Microsoft Office application. Proficiency (written & spoken) in Mandarin language will be an added advantage.
  • Strong understanding of remittance processes and money transfer regulations, good sense with high work urgency and attention to details.

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process
  • Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account

HLB Careers Link:

https://hlb.wd3.myworkdayjobs.com/HLBCareers/job/HLT-Hong-Leong-Tower/Executive--Remittance-Centralize-Unit--2-Years-Contract-_JR0000018769

For more job opportunities, please go to HLB Careers:

https://hlb.wd3.myworkdayjobs.com/HLBCareers/

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