Corporate Trainee Payment & Financing (Banking Operations - Payment Asia)

Job Purpose :

Some knowledge of Payment process, Investigations & understanding the associated risks.

• Assumes responsibility for daily activities to ensure that transactions are processed timely, accurately,

efficiently and within the prescribed authorized limit.

• Responsible in the day-to-day operations – with an efficient and effective, to ensure that the

productivity standards are duly met.

• Ensure Key Performance Indicators (KPI) are observed, and efforts are aligned to meet the required expectation – deliver high quality services to our business partners, adherence to SLA and TAT, while maintaining process efficiency, accuracy standards, productivity levels, quality & control

measures.

• Support and assist the Team Head / Head of Dept. / Management in managing operational risk

within the respective teams to avoid operational / reputational losses.

• Follow and support the process relating to controls, productivity, and service enhancement.

• Identify and escalate issues to Team Head / Head of Dept. where attentions and senior intervention is required.

• Well communicate with team members and work together as a team.

• Provide, monitor, track and evaluate transaction volumes, key controls, functional checks and

provide daily / weekly / monthly analysis as appropriate to Team Head / Head of Dept. / any other

unit.

• Participate in system testing to implement global strategy and fulfil business needs as and when

required.

• Supports Team Head, Head of Dept. and Head of Operations in all initiatives for the betterment of the organization.

• Perform any other duties which may be assigned from time to time from Team Lead / Team Head /Head of Operations.

• Responsible to ensure personal performance are within department’s target range / acceptable level.

Key activities :

Key Performance Indicator (KPI) includes:

• Productivity standards (volume, efficiency rate, accuracy rate, customer service standards, etc.).

• Operational risk management (errors, losses, lapses in policy and procedures, etc.).

• Process enhancements / initiatives with measurable ROI.

• Support new initiatives / migrations / projects.

Formal Education :

University degree / diploma / tertiary education

Specialist Knowledge :

• Sound knowledge of national and international payment transaction management.

• Fresh graduate with related fields.

• Familiar with business principles, operating guidelines, and standard rules would be an advantage.

• Familiar with Compliance, Sanction and Regulatory policies.

• Analytical Skills.

Additional Criteria

• Proficient in English language – both written and spoken.

• Knowledge of Banking Operations – payment environment is preferred.

• Proficient use of MS Office Suite.

• Knowledgeable of CoBa’s system / applications would be beneficial.

• Flexibility to shift-work if required.

• Willing to learn new things.

Characteristics

• Carry positive attitude.

• Passionate about the role, high self-drive, hardworking, self-motivated and team player.

• Ability to work independently with minimal supervision.

• Capable of working effectively under pressure as well as meet given deadlines.

• Good interpersonal and communication skills.

• Meticulous and detail orientated.

• Support fair working environment.