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Job Responsibility
Main Purpose Of Job
The main purpose of a collector is to manage customerâs account on monthly basis, ensure all accounts pay before due date & to ensure customerâs account maintain and does not increase in ageing.
Job Description
Job Benefits
Main Purpose Of Job
The main purpose of a collector is to manage customerâs account on monthly basis, ensure all accounts pay before due date & to ensure customerâs account maintain and does not increase in ageing.
Job Description
- Responsible to each separate individual result (collection result).
- Advise customer to make the payment on time.
- Re act as a reminder to remind customer regarding the payment due date
- Response customer request based on the customer requirement
- To ensure to maintain customer service and company image.
- Complete dunning activities based on allocated queues.
- Extensive follow up with customer via phone calls/email/fax to ensure that they pay in accordance to credit term.
- Ensure good clients relationship & service levels.
- Achieve the set standards in collections and financial objectives of collections by the management.
- Minimum STPM, Diploma or Degree Holder.
- Fresh graduate are encourage to apply.
- Well knowledge of PC and proficiency in MS Office
- Listening skills to empathize and listen to other personâs ideas
- Persuasion skills in order to move others into positive action, attitudes and behavior
Job Benefits
- Annual Leave
- Medical Claim
- EPF, SOCSO and EIS
- Incentive
- Annual Leave
- Medical Insurance
- Performance Bonus
- Overtime Pay
- Training Provided
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