Business Development Manager (Johor Bahru)

Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with an international leading freight forwarding company to hire a Business Development Manager. This role is responsible for increasing revenue/gross profit and market share while developing ongoing relationship with new and existing customers. This opportunity is based in Johor Bahru , Malaysia.

Job Responsibilities:

• Utilize market data and develop sales strategies to increase SILVER/GOLD/PLATINUM/DIAMOND customer base.
• Maintain a thorough knowledge of products and services offered by the company
• Travel throughout assigned territory to meet with regular and prospective customers
• Able to develop and maintain strong business relationships
• Provide pricing, credit terms and prepare sales contracts for orders obtained
• Identify opportunities to streamline customer supply chain activities and procedure, incl. identifying cost saving opportunities for the customer whilst maximizing account profitability
• Undertake formal and informal business reviews with the customer and appropriate Head of Department.
• Actively engage with Air & Ocean freight management and operational teams, in order to understand general and client specific issues
• Create Standard Operating Procedures (SOP) for new business generated, and manage the implementation of new business into the operational department
• Provide activity reports and sales plans through company’s CRM platform
• Utilizing company’s CRM platform to enhance sales activity like sending sales lead and quotations.
• Actively participate in aggressive sales and skills training
• Adhere to all requirements outlined in the Sales Policy and KPI set
• To promote company’s brand name in the market
• To align with company’s Credit Management Policy and ensure AR collection are met.

• Diploma / Degree in Sales, Marketing, Business Administration / Logistics or equivalent.
• 4-6 years of applicable business development / sales experience providing solutions in Ocean & Air Freight Forwarding
• Ability to understand clients' Freight Forwarding challenges and structure effective solutions
• Valid Driving License
• Computer literate (Word, Excel, PowerPoint, CRM)
• Professional image, polished presentation
• Strong relationship building and negotiating skills
• High energy and results-oriented
• Self-motivated, able to work in a team and independently
• Possesses excellent communication and interpersonal skills