Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Customer Service Representative - English Speaker (Banking Industry)

RM 3,000 - RM 3,800 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Company Description

Language Talent Solutions is a company that believes in the limitless possibilities of talent beyond borders. The team is dedicated to breaking barriers to build globally competitive teams that focus on skill, not just passports. Our mission is to find the best talent for your team, no matter where they are.

Role Description

This is a full-time hybrid Customer Service role in the Banking Industry. In this role, you will be responsible for providing outstanding support to customers in various global regions. You will handle customer inquiries, complaints and concerns using phone, email and live chat to ensure customer satisfaction.

_____________________________________________________________________________________________

Designation: Customer Service - Mandarin Speaker

Location: Menara IQ, Lingkaran TRX, Tun Razak Exchange

Working hours: 24/7 Rotational Shift

Expected Start Date: Immediate Joiner

Work Arrangement:

  • Initial 1-6 months: Fully office-based
  • Post 6 months: Hybrid (3 days in office, 2 days remote) based on performance

Job Description:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Executive. In this role, you will be responsible for handling inbound calls from customers in Malaysia, Singapore, Australia, and Bermuda. You will provide exceptional service and support, addressing customer inquiries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

  • Handle inbound customer service and sales calls for the Malaysia and Singapore markets.
  • Provide service and support for customers from Australia and Bermuda, including handling complaints and resolving issues.
  • Assist both local and international customers efficiently and professionally.
  • Work on a rotational shift schedule, including weekends and public holidays, with shifts fixed for every 3 months.
  • Ensure high levels of customer satisfaction by providing accurate and timely information.
  • Adhere to company policies and procedures during customer interactions.

Requirements:

  • Language Proficiency:
  • Proficient in English (mandatory).
  • Proficient in Mandarin and/or Cantonese (preferred).

Salary & Benefits:

  • Base Salary:
  • SPM & Diploma holders: Starting from RM3000 and above.
  • Degree holders: Starting from RM3300 and above, (depending on experience).

Allowances:

  • Fixed Contact Centre Allowance: RM200/month (post-training).
  • Language Allowance:
  • Mandarin speakers: RM300/month
  • Mandarin & Cantonese speakers: RM500/month

Night Shift Allowance:

  • Start time between 3:00 PM to 6:00 PM: RM300/month
  • Start time between 6:00 PM to 5:00 AM: RM450/month

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM3,000.00 - RM3,800.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Professional development
  • Vision insurance

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Night shift
  • Rotational shift

Application Question(s):

  • Are you able to start immediately?

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
Similar Jobs