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IT Support (Technician)

  • Full Time, onsite
  • AURESYS (M) SDN. BHD.
  • Kuala Lumpur Help Desk & IT Support (Information & Communication Technology) Full time RM 2, Malaysia
Salary undisclosed

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Requirements

  • Min. Diploma in Computer Science /Electrical /Electronic /Mechanical.
  • With or without relevant experience in Technical Support are encouraged to apply (Have experiences is advantages).
  • Able to communicate in English.
  • Possess valid Driving License & own transport.
  • Willing to learn and ability to work under pressure.
  • Willing to travel or work overtime when required.
  • Strong problem-solving skills and able to work independently.

Responsibility

  • Coordinate and liaise on technical requirements, installation, and troubleshooting for cashless payment solutions across vending machines, laundry machines, EV charger stations, and carwash systems.
  • Provide onsite and remote service and technical support for cashless payment issues raised by customers.
  • Diagnose and troubleshoot hardware and software problems effectively.
  • Manage all aspects of onsite installation, repair, maintenance, and testing for cashless payment solutions.
  • Assist with loading and unloading containers for vending machines.
  • Generate timely and detailed service reports to document activities and outcomes.
  • Foster positive relationships with customers to enhance service satisfaction.
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