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HOTEL OPERATION MANAGER

Salary undisclosed

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Job Description:

  • Develop and implement operational strategies to ensure the efficient and profitable operation of the hotel.
  • Monitor and analyze operational costs and expenses to meet budget goals.
  • Oversee the daily operations of the hotel, including the front desk, housekeeping, and maintenance.
  • Ensure compliance with all applicable laws and regulations.
  • Develop and implement policies and procedures to ensure the safety and security of guests and staff.
  • Manage and motivate staff to maintain high levels of customer service.
  • Monitor and evaluate staff performance and provide constructive feedback.
  • Develop and implement marketing strategies to increase occupancy and revenue.
  • Negotiate contracts with vendors and suppliers.
  • Monitor and analyze customer feedback to identify areas for improvement.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.