Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Application Support Analyst

  • Full Time, onsite
  • AGENSI PEKERJAAN LEWIS TALENT CONSULTING SDN. BHD.
  • Petaling Jaya, Malaysia
Salary undisclosed

Apply on

JobStreet
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Summary of Role:

The role as Application Support Analyst is to work alongside the Account Managers and Customer Service team in providing consultancy services and supporting our range of business applications to our resellers and partners.

Job Responsibilities:

  • Responsible in providing application support, technical advices and consulting on product usage.
  • Develop an understanding and knowledge of software components in order to assist partners and resellers with troubleshooting and evaluating alternative solutions.
  • Works with the Account Managers and Salesforce to develop and cultivate positive relationships with partners and resellers.
  • Works with the Development team and Customer Service team (2nd line support) to provide remote application support, configurations, troubleshooting issues and coordinating cutovers to live/production environment.
  • Create and maintain documentations on configuration and improvement processes.
  • Perform research or analysis to similar products to find resolutions and continuous improvement ideas for future development.

Education & Experience:

  • Diploma/Degree or equivalent related to Computer Science or Information Technology.
  • Minimum 2-3 years of working experience in software development or software engineering in Agile/Scrum environment role particularly in Shared Services for ECommerce or Business Process Outsourcing (BPO).
  • Experience in Customer Service in performing L2 application support.
  • Experience in MySQL.
  • Knowledge in HTML or web application development technologies in a plus
  • The ideal candidate must also possess the following skills
  • Be a good team player by staying engaged. Always willing to participate and support the technical team in resolving issues.
  • Creative and “think out of the box” particularly in figuring out creative ways to resolve reseller or partners issues or giving constructive feedback or identifying any aspects that can be improved.
  • Strong adaptability required in our fast-paced organization.
  • Highly proactive, with the ability to act fast and quick in resolving technical or user requirement matters.
  • Strong communication and influencing skills with the ability to speak to stakeholders and customers in addressing business concerns concisely.
  • Strong verbal and written communications in both English and Mandarin as candidate may be required to deal with mandarin speaking clients.

Benefits:

  • Young, vibrant & dynamic working culture
  • Multinational
  • Various fun employee engagement activities (Monthly Birthday Celebrations, Secret Angels game, Mobile Legends Online Tournament, Christmas Lucky Draw, etc)
  • Yearly Annual Dinner & Team Building Activities
  • Unlimited Stock of Snacks provided in pantry
  • Premium Coffee Machine provided for coffee lovers
  • Smart Casual Wear
  • Flexible Working Hours
  • Company Laptop provided even Working From Home
  • Has a Blacksire Academy to customize Trainings to develop YOU
  • 13 months salary per year (1 month Contractual Bonus)
  • Yearly Increment & Performance Bonus despite Covid pandemic
  • Fixed Traveling Allowance provided
  • Optical, Dental & Gym Allowances provided
  • Insurance Coverage
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