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Release & Support Engineer

Salary undisclosed

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Join an award-winning organization in the Financial Services industry!

We are seeking candidates who enjoy solving system issues, value continuous learning, and possess excellent verbal and written communication skills in English.

Position: Release & Support Engineer

What's in it for you?

  • A structured training program to master the system.
  • Exposure to enterprise-level applications in a regional environment.
  • No scripting or coding experience required.
  • Annual performance bonus.

What we’re looking for in a candidate:

  • Experience in troubleshooting and performing root cause analysis on complex enterprise-level applications in a fast-paced environment within set timeframes.
  • A curious and proactive mindset, eager to go above and beyond in diagnosing issues accurately.
  • Ability to thrive in a cross-functional, collaborative environment, utilizing available resources to solve problems.
  • Strong communication and stakeholder management skills.

Key requirements:

  • Availability to work on Malaysian public holidays (with 2 days of annual leave granted for each public holiday worked).
  • Ability to start work between 6 AM - 8 AM (MYT), ending between 3 PM - 5 PM (MYT).
  • Willingness to provide after-hours support during scheduled software updates/releases (approximately once a month).

Sounds like the right role for you? Click apply.

TRIIIO Recruitment is a licensed specialist headhunter, highly rated by candidates, and we are an exclusive partner for this opportunity.

Please note that only shortlisted candidates will be contacted. For more information, you may reach out to or