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Job Summary:
Robotic Engineer act as technical key contact who is responsible to provide post-sales technical supports to customer in order to resolve technical issues/enquiries and fully responsible for delivering world-class service standards.
Job Responsibilities:
- Application support for various robotic arm, electrical wiring and mechanical assembly.
- Provide post-sales technical support to business partner/customer to resolve technical queries for company product.
- Provide/propose solution to customer on application inquiry.
- Support sales team to handle customer technical queries.
- Provide technical clarification to customer when required.
- Setup and manage technical seminar or product demonstration to customer.
- Prepare and conduct technical presentation/training for event or customer visit.
- Identify product issue & liaise with oversea supplier and prepare warranty claim report if necessary.
- Technical activities report to be generated weekly.
People Requirements:
- Minimum Diploma/Degree in Electrical, Electronic, Mechatronic or related qualification.
- Basic programming knowledge in PLC/PC Base language.
- Familiar with motors, sensors, and other relevant instrumentation technologies.
- Experience in Robotics control systems and software.
- 1 year experience in related field will be an advantage.
- Require language: English, Bahasa Melayu.
- Good interpersonal and communication skill.
- Self-motivated, able to work independently as well as a team player in a dynamic & challenging environment.
- Possess own car for local customer travelling.
- Require to travel outstation or oversea(lesser) when needed.
- Based in Bayan Lepas, Pinang
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