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Sales Specialist

Salary undisclosed

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Responsibilities:

  • Interact with potential buyers, understand their needs and preferences, and guide them through the sales process.
  • Demonstrating vehicle features and benefits, discussing financing options, insurance package, negotiating prices, and closing deals.
  • Follow up with customers to ensure satisfaction and address any concerns.
  • Responsible for showroom and outdoor sales activities.
  • Promote and sell vehicles and related products or services to customers.
  • Responsible to maintaining a strong knowledge of the automotive industry, including understanding market trends, competitor offerings, and new developments.
  • Building and maintaining positive relationships with customers before and after the sale is also essential to ensure customer satisfaction and loyalty.
  • Collaborate with other team members, such as finance and service departments, to provide a seamless customer experience.
  • Maintain accurate records of sales activities, customer interactions, and inventory.

Requirements:

  • High school diploma or degree in business, marketing, or others in related field can be beneficial but is not always mandatory.
  • Previous experience in sales, particularly in the Automotive industry, IT /Mobile, Real Estate is highly preferred. Knowledge of sales techniques, customer relationship management (CRM) systems, and automotive financing processes is a plus.
  • Strong communication and interpersonal skills are essential for building rapport with customers and effectively conveying information about vehicles and services.
  • Ability to negotiate terms and current promotion to close sales while maintaining customer satisfaction.
  • Dedication to providing exceptional customer service and addressing customer needs before, during, and after the sales process.
  • Ability to work collaboratively with colleagues from various departments to ensure a positive overall customer experience.
  • Capable of managing multiple tasks, maintaining records, and staying organized in a fast-paced sales environment.
  • Candidate must with driving license.