Brands Management (Customer Service) (Based in Singapore)

Responsibilities include but not limited to the following

• Proactively build and manage a diverse portfolio of vendors catering to various Intellectual Properties (IPs)
• Cultivate and maintain strong working relationships with vendors from different categories
• Categorize and segment vendors based on their offerings and suitability for specific events or projects
• Serve as the face of Invade vendors' database, promoting it for place-making activations and collaborations.
• Engage in discussions and negotiations with landlords to secure suitable event locations and spaces. - Develop a comprehensive vendor curation kit to aid clients in evaluating and approving vendors for the projects.
• List events on invade.co, ensuring accurate and appealing descriptions to attract both vendors and attendees.
• Assist in the planning, set-up, and on-site coordination of events to ensure smooth vendor participation.
• Provide dedicated support to vendors, addressing queries and concerns through email and phone communication.
• Curate vendors in alignment with our projects/events, ensuring they enhance the overall event experience.
• Collaborate with the Account Servicing team to offer vendor-related support, aligning vendor engagement with client requirements.

Requirements

• At least 1-year of experience in an events management role
• Able to converse in mandarin as nature of job is to liaise with Chinese-speaking client
• Good attitude and initiative
• Able to solve customers’ problems effectively
• Internet savvy with knowledge in Microsoft Office
• Knowledge in various social media platforms
• Able to commit weekends and/or OT