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Retail Store Manager (Puma Genting Sky Avenue)

Salary undisclosed

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  • Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs, and profitability goals through the effective use of short and long-term planning, expense control, sales and service
  • Guarantee consistently high standards of customer experience within the Store.
  • Responsible for assisting with the recruitment, training, development, and succession of high-performing, results-driven Associates
  • Accountable for payroll control and service-driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
  • Responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results-driven within the Store
  • Analyze customer profiles, buying trends, and competitive information to impact and drive business
  • Manage and monitor Loss Prevention education, training, and awareness programs
  • Directly responsible for Loss Prevention compliance within the store
  • Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts
  • Directly responsible for the execution and processing of both incoming and outgoing merchandise
  • Communicate, manage, and execute all Marketing opportunities and events within budget and according to all Policies & Procedures
  • Develop and maintain strong communication with local PR and marketing
  • Participate in new store openings and/or store closings; travel may be required
  • Attend all offsite training and position-related meetings as required by Store Manager; travel may be required
  • Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds company standards
  • Maintain physical condition of the Store according to relevant guidelines and communicate maintenance needs in a timely manner
  • Required to comply with all operational core competencies and key accountabilities
  • Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates
  • Required to work non-traditional hours; weekends, evenings, and holidays; overtime may be required