Facilities Management Technician (Data Center)

Responsibilities

• Oversee and manage the assigned data centers' facility operations.
• Regular physical / visual inspection of equipment and data center operations facilities.
• Work with DCE to create procedure and risk analysis for site operation.
• Liaise with DC Providers for all Mechanical & Electrical maintenance servicing affecting Data Halls.
• Collate and review all Data Centers' Maintenance Schedule, ensure minimal interference during Block Days.
• Review documents submitted by DC Providers such as MOP, RA, etc for maintenance activities.
• Track and record facility maintenance activities and change requests.
• Raise and manage Change Management requests for all maintenance servicing activities.
• Provide onsite support during scheduled maintenance / change events.
• Provide regular reporting on progress as required (move, change, support request and change) and develop continuous improvement capabilities.
• Respond to facilities level crisis management activities including, but not limited to, power outages, HVAC outages, fire alarms and security concerns.
• Provide after business hours support based on on-call schedule when required.
• Any other duties as assigned

Requirements

• Minimum of 1-2 years of experience in data centre facilities management and operations.
• Good understanding and knowledge in data center infrastructure (electrical and mechanical systems , HVAC, power outages, fire alarms, etc).
• Ability to respond to issues and provide timely progress updates, and escalations.
• Experience working in a large-scale critical environment is a plus.
• Analytical skills with a strong sense of urgency.
• An agile mindset with the right attitude and ability to think out of the box are welcome too.

Advantageous Skills & Knowledge

• Rack, space, power and cooling allocations for new install or relocation requests.
• Data Center Operations or exposure in Critical Environments.
• Incident / Change Management Process.
• Understanding of DC Space, Power, Cooling Management.
• Certifications eg. CDCP, CDCS, FSM, etc.