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Service Engineer

  • Full Time, onsite
  • HiPA Photonics Pte. Ltd.
  • Melaka Electrical/Electronic Engineering (Engineering) Full time RM 5, Malaysia
Salary undisclosed

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Job Description:

  • Maintain expert level of product knowledge;
  • Listen, understand and convey customer requirements;
  • Maintain professional business relationships with customer;
  • Travel to project sites to perform start-up, integration and training services;
  • Responsible for equipment installation, commissioning, service, and maintenance, quickly and effectively handle sudden failures of customer site machines;
  • Cooperate with the R&D team to complete the relevant testing and verification of the equipment;
  • Provide status of ongoing project and future projects;
  • Design and implementation of equipment evaluation scheme;

Job Requirements:

  • Candidate must possess at least Diploma/Degree/Master of Engineering in electrical, automation, optics, etc.
  • At least 3 years of working experience in maintenance and commissioning of automation equipment or laser processing equipment, and installation and commissioning, capable of handling equipment failures independently and quickly;
  • Proficient usage of Excel, JMP and other analysis software;
  • Good communication skills, careful and rigorous, patient, responsible, and good teamwork;
  • Proficiency in Mandarin (Speaking, reading, writing and translation) in order to build and maintain professional business relationships with Chinese speaking customers.
  • Workplace based in Melaka
  • Willing to travel overseas when required, Overseas Business Travel Allowance will be provided

** No Recruitment agencies please.