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IT Engineer

Salary undisclosed

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IT Engineer

Key Responsibilities:

  • Handle incident tickets according to SOPs, including incident acceptance, recording, routing, escalation, tracking, and summarizing.
  • Execute change tasks according to change plans, including equipment installation and removal, and structured cabling.
  • Register the entry and exit of data center personnel and equipment from various suppliers.
  • Manage on-site construction and safety in the data center.
  • Monitor data center equipment, perform regular inspections, report faults, and participate in 24/7 data center duty shifts.
  • Manage the receipt and dispatch of data center equipment/parts and asset management, including but not limited to assets, parts, and consumables, ensuring all asset data is traceable.
  • Assess data center utilization and provide reasonable optimization suggestions, driving implementation and execution.

Qualifications:

  • Bachelor's degree or higher in a science or engineering discipline.
  • Professional knowledge of the maintenance and repair of mechanical and electrical equipment.
  • Familiarity with the construction management of electrical engineering systems.
  • Extensive social experience, strong verbal communication skills, and the ability to handle emergencies effectively.
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