IT Technical Assistant Internship （based in JB, TikTok data center）

Job Descriptions:

1. Assist service manager in updating daily relevant paperworks / documents, such as daily report & ticket summary excel in a timely manner;

2. Support system engineers (Server maintenance team) to complete certain on-site errands, such as servers up/downracking, spare parts handling & information recording as well as assist in completing service repair forms when repair jobs are done.

3. Complete any necessary admin tasks, such as goods acception, documentation, and printing；

4. Required to work at warehouse for most of the time, assisting in spare parts sorting, spare parts information recording (Date of inbound & outbound) and performing weekly spare part return (Spare part such as: Motherboard, CPU & Memory etc);

5. Support activities on site (at data center)， when there is any requests & demands for business, such as batch replacement project etc..

Job Requirements:

1. Fluent in English or Mandarin-speaking;

2. Willing to learn IT equipment and able to understand the basic hardware name and part number; Diploma in Computer Engineering is preferred;

3. Familiar with IT industry or data center environment is preferable;