RETAIL ASSISTANT AT KLIA T1 SATELITE

POSITION SUMMARY

• To hit personal monthly sales & KPI set by Manager/ Assistant Manager.
• To create and maintain a long-term relationship with the customers in order to achieve sales goals
• Represent the Brand in a positive manner while ensuring recurring business.
• Responsible for assisting customers with choices, assist and provide information about the product in question.
• Foster a positive, engaging and ethical working environment

Driven the Sales

• Work to hit individual sales and other store target.
• Execute sales strategies and action plans implemented by the Managers.
• Maintain a tight control on discounting and giveaways/ discontinued products.
• Monitors sales through the cash register; resolves discrepancies, prepares, reconciles, and records cash receipts for deposit, and prepares sales reports

Maintain Best Retail Standards

• Keep abreast of product knowledge, sales & customer service whilst providing excellent service experience to customers.
• Responsible to collect Customer Loyalty Reward as per store target
• Work with the Manager/Assistant Manager to best handle customer complaints.
• To comply with Brand standards, company SOP and the Code of Business Conduct.

Inventory Integrity

• Working together with Managers and other staff to manage inventory and minimize stock losses.
• Conduct daily, monthly stock count for store.
• Resolve discrepancies within 2-3 days and report all findings to Manager.
• Monitor and coordinate receiving of merchandise and price tagging according to operation procedures.
• Qualitative security measures to prevent theft and pilferage.

Reporting

• Updating customer database on frequent basis.
• Responsible for all stock control documentation. Ensure timely and accurate submission.
• To support Managers in collating data for all reports pertaining to sales, customer service, accounts, logistics in a timely manner.
• Any Ad Hoc reporting as required by the Managers.

Personal Development

• To have and maintain at all times competent product knowledge.
• To attend all the training & meeting provide by HQ.

Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM3,500.00 per month

Benefits:

• Flexible schedule
• Opportunities for promotion

Schedule:

• Rotational shift

Supplemental Pay:

• Attendance bonus
• Commission pay
• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)