CLUB MANAGER
RM 10,000 - RM 10,000 / month
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A Club Manager would oversee the overall operations and business strategy of Mines Excellence Golf Resort Berhad, focusing on enhancing guest satisfaction, revenue growth, and smooth day-to-day management. Here’s a breakdown of what you should look for:
Job Description for Club Manager
Responsibilities:
1. Operations Management:
- Supervise all departments, including golf operations, F&B, maintenance, and administration.
- Monitor facility standards to ensure an excellent guest experience.
2. Financial Management:
- Prepare and manage budgets, control costs, and monitor revenue streams.
- Develop and implement strategies to increase membership and event bookings.
3. Staff Management:
- Lead recruitment, training, and performance reviews for employees.
- Maintain strong team morale and ensure smooth coordination between departments.
4. Customer Relations & Membership Growth:
- Build relationships with members and address their needs and feedback promptly.
- Develop programs and services to attract new members.
5. Compliance and Safety:
- Ensure all facilities comply with local regulations and health & safety standards.
6. Marketing and Promotions:
- Collaborate with the marketing team to promote events, tournaments, and memberships.
- Maintain brand standards and a consistent customer experience.
Qualifications for a Club Manager
- Bachelor’s degree in hospitality, business management, or a related field.
- 8-10 years of experience in hospitality, sports clubs, or resort management.
- Proven leadership skills and experience managing multi-departmental operations.
- Strong financial acumen with experience in budgeting and P&L management.
- Excellent interpersonal and customer service skills.
- Knowledge of golf operations is highly preferred.
Job Type: Full-time
Pay: From RM10,000.00 per month
Benefits:
- Free parking
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
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