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CLUB MANAGER

  • Full Time, onsite
  • MINES EXCELLENCE GOLF RESORT BERHAD
  • Seri Kembangan, Malaysia
RM 10,000 - RM 10,000 / month

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A Club Manager would oversee the overall operations and business strategy of Mines Excellence Golf Resort Berhad, focusing on enhancing guest satisfaction, revenue growth, and smooth day-to-day management. Here’s a breakdown of what you should look for:

Job Description for Club Manager

Responsibilities:

1. Operations Management:

  • Supervise all departments, including golf operations, F&B, maintenance, and administration.
  • Monitor facility standards to ensure an excellent guest experience.

2. Financial Management:

  • Prepare and manage budgets, control costs, and monitor revenue streams.
  • Develop and implement strategies to increase membership and event bookings.

3. Staff Management:

  • Lead recruitment, training, and performance reviews for employees.
  • Maintain strong team morale and ensure smooth coordination between departments.

4. Customer Relations & Membership Growth:

  • Build relationships with members and address their needs and feedback promptly.
  • Develop programs and services to attract new members.

5. Compliance and Safety:

  • Ensure all facilities comply with local regulations and health & safety standards.

6. Marketing and Promotions:

  • Collaborate with the marketing team to promote events, tournaments, and memberships.
  • Maintain brand standards and a consistent customer experience.

Qualifications for a Club Manager

  • Bachelor’s degree in hospitality, business management, or a related field.
  • 8-10 years of experience in hospitality, sports clubs, or resort management.
  • Proven leadership skills and experience managing multi-departmental operations.
  • Strong financial acumen with experience in budgeting and P&L management.
  • Excellent interpersonal and customer service skills.
  • Knowledge of golf operations is highly preferred.

Job Type: Full-time

Pay: From RM10,000.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift