Epicareer Might not Working Properly
Learn More
C

Customer Service Executive

RM 3,500 - RM 4,000 / Per Mon

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

Job Responsibilities:~

  • Maintain existing customer relationship by providing excellent service and support
  • Lead business development and marketing efforts to expand the customer base, introduce products and services to the market
  • Analyze products, competitors, market trends, and customer needs to stay competitive
  • Develop and manage new business opportunities aimed at increasing company revenue and profitability
  • Enhance customer retention and satisfaction, addressing complaints and resolving issues to ensure customer satisfaction
  • Drive sales growth by building sales volume and consistently meeting or exceeding minimum targets
  • Collaborate with operational and MIS Team to ensure timely implementation of products and services
  • Participate in the implementation of QMS & ISMS
  • Ad hoc duties/projects as assigned

Qualifications & Requirements:~

  • Minimum Diploma / degree in Business Administration , or equivalent
  • At least 3yrs working experience in Data printing/Manufacturing industry
  • Excellent Communication and Interpersonal skills
  • Strong problem-solving abilities and a customer-first mindset
  • Good Verbal and written communication skills in English

Job Type: Full-time

Pay: RM3,500.00 - RM4,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Free parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Setapak: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer service: 3 years (Preferred)
Similar Jobs