C
Customer Service Executive
RM 3,500 - RM 4,000 / Per Mon
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Job Responsibilities:~
- Maintain existing customer relationship by providing excellent service and support
- Lead business development and marketing efforts to expand the customer base, introduce products and services to the market
- Analyze products, competitors, market trends, and customer needs to stay competitive
- Develop and manage new business opportunities aimed at increasing company revenue and profitability
- Enhance customer retention and satisfaction, addressing complaints and resolving issues to ensure customer satisfaction
- Drive sales growth by building sales volume and consistently meeting or exceeding minimum targets
- Collaborate with operational and MIS Team to ensure timely implementation of products and services
- Participate in the implementation of QMS & ISMS
- Ad hoc duties/projects as assigned
Qualifications & Requirements:~
- Minimum Diploma / degree in Business Administration , or equivalent
- At least 3yrs working experience in Data printing/Manufacturing industry
- Excellent Communication and Interpersonal skills
- Strong problem-solving abilities and a customer-first mindset
- Good Verbal and written communication skills in English
Job Type: Full-time
Pay: RM3,500.00 - RM4,000.00 per month
Benefits:
- Cell phone reimbursement
- Free parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Setapak: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Customer service: 3 years (Preferred)
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