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We invite you to consider the excellent opportunity as a "Data Center Operator" to grow your experience and expertise with our Team at KGiSL Technologies. (Kuala Lumpur, Malaysia)
If yes, go ahead and learn more about this exciting opportunity!
Position Title: Data Center Operator (Kuala Lumpur, Malaysia)
Experience: 2 to 5 years
Notice Period: Immediate to 30 Days
Shift: Rotational Shift
Job Location: Kuala Lumpur, Malaysia
Share your resume to: [email protected]
Please share the below details with updated resume
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Expected CTC:
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Job Description
Objective:
This Statement of Work (SOW) defines the roles, responsibilities, and expectations for the Data Center Operator position to ensure efficient and reliable operation of the data center.
Responsibilities:
• Supervise Operations Supervisor, Tape Librarian, Operators, and Production Support Unit.
• Manage staff scheduling and operational responsibilities, providing 24x7 support.
• Ensure proper physical security and safety implementation in the Data Center according to compliance standards.
• Evaluate, recommend, and coordinate data center support requirements and services with user groups.
• Manage Tape backup processes, including tape backup, restoration, and inventory management.
• Manage documentation, testing, and implementation of IT Recovery Systems.
• Oversee daily production responsibilities, including system and networking component monitoring, batch job scheduling, report printing, problem resolution, enterprise data backup monitoring, data transmission, and reporting.
• Oversee daily operation of Data Centre facilities, including inventory management, space allocation, hardware changes, facility security, power management, environment control, and systems connectivity.
• Monitor and manage Production Support team for successful application migration to production systems.
• Perform production support activities when required.
• Stay informed about developments in computing hardware, software, networking, disaster recovery, and data center management.
• Supervise repair, installation, and preventive maintenance of computer systems and data center facilities.
• Plan, develop, and implement strategies and project management for Data Center and IT DRP to meet organizational objectives, within budget and timelines.
• Maintain and audit monitoring processes in the Data Center.
• Measure and maintain operational metrics, providing KPI reports to management.
• Plan and execute business continuity and disaster recovery strategies, conducting IT DRP tests biannually.
• Conduct IT risk assessments for Data Center and IT DRP.
• Manage Data Center and IT DRP operations, including planning, evaluation, purchasing, budgeting, installation, and ensuring reliable operation of hardware and networking equipment.
• Ensure accuracy of Start of Day Alert (SODA) and timely distribution of data center operation reports.
• Oversee daily Service Desk operations.
• Involve, assist, or lead in IT project initiatives.
• Maintain and track production application source code.
• Perform all other duties assigned by management.
• Support 24x7 operations.
Requirements:
• Previous experience in data center operations or a related field, demonstrating knowledge of data center best practices.
• Proficiency in using monitoring tools and systems for data center management and incident response.
• Ability to work effectively in a team environment and communicate clearly with stakeholders and technical personnel.
• Understanding of health, safety, and environmental regulations applicable to data center operations.
• Availability for occasional off-hours work to support 24/7 operations.
Deliverables:
• Monthly operational reports summarizing uptime, incidents, maintenance activities, and performance metrics.
• Updated documentation of data center procedures, configurations, and asset inventories
About Us:
KGiSL is a BFSI centric multiproduct Enterprise Software company focused on Banking, Insurance, Capital Markets, & Wealth Management segments. KGiSL by roots believe in being empathetic to customers and offering products and services that deliver incremental business outcome. Harnessing the power of Machine Learning (ML), Artificial Intelligence (AI), Analytics, Data Science and Cloud to empower our clients through our products and deliver Empathy based Outcomes backed by next Generation Customer Experience. As a leader in providing Fintech solutions, some of the biggest names from the insurance, banking and financial industry in the APAC regions trust our products & solutions. We are recognized by our customers for the comprehensive portfolio of products and for the value that reflects our commitment towards their success. With over 1500+ professionals, KGISL has offices in India, USA, Singapore, Malaysia, Australia and Thailand. Our continuous learning and the approach to upskilling talents have accelerated our drive to deliver innovative solutions that address real-time challenges.
Company size: 1,001-5,000 employees
Phone number is +91 422 4287777
Industry: Software Development
Specialties: Software services, Analytical Services, Machine Learning, IT Services, BFSI Technology Services, Fintech, Automation Services, Solution Based Services, Professional Services, Application development, and Infrastructure Management
You can view our website at https://www.kgisl.com
