E-Commerce Executive
Salary undisclosed
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#Ecommerce #Marketing #Digital Marketing #Social Media #Online Customer Service #Advertising #Lazada #Shopee #Attractive Commission #Automotive Industry
Salary Package: RM3000 to RM6000 + Attractive Commission Package
Job Location: Malaysia Kuala Lumpur Bukit Jalil
Job Types: Permanent, Full time, 5 days
Business Sector: Automotive Accessories Distribution, Wholesale, Customization & Solutions Provider
Job Summary:
- Be part of the growing eCommerce Team managing several brands in both Singapore and Malaysia. We are building a team for the long term and are looking for individuals that are keen on eCommerce.
Job Responsibilities:
- To assist with the managing of existing and new eCommerce accounts across various marketplaces (Lazada, Shopee, eBay, Amazon) and owned sites.
- To learn and assist with all marketing activities revolving around eCommerce including mail chimp and chat broadcast.
- Attend phone queries, WhatsApp text, online platform enquiries and email especially on campaign days (12am Replies only on campaign days).
- Planning/execution of product launches across platforms.
- Take part in all platform campaigns.
- Assisting with preparations of photo edit with company standard.
- In platform advertising.
- Performance Marketing.
- Achieve all key metrics set monthly/quarterly/yearly.
- Ensure all content (pages, products, and prices, etc.) are displayed accurately, up to date and in line with guidelines/references always.
- Resolve any operational issues from online marketplaces.
- Communicate with followers, respond to queries promptly especially on campaign days and monitor customer review.
- Replenishment and coordinating pickups from the designated logistics partners.
- Assist with other duties where applicable.
Job Requirements:
- Degree/Diploma.
- Knowledge of MS Excel, V-Lookup, Adobe Photoshop/ Illustrator.
- Energetic, collaborative and results-oriented.
- IT savvy and quick learner to pick up new skills in operations system.
- Effective time management skills and the ability to multi-task.
- Meticulous with an eye for details and numbers.
- Professional and proactive work ethics.
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