Customer Support Specialist
Salary undisclosed
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Company Description
Teleperformance is a global digital business services company committed to supporting communities, clients, and the environment. We provide advanced, digitally-powered business services to help brands streamline their operations in sustainable ways.
Role Description
This is a full-time on-site role for a Customer Support Specialist (Banking Project) at Teleperformance in Petaling Jaya. The Customer Support Specialist will be responsible for providing customer support, ensuring customer satisfaction, offering technical support, and utilizing analytical skills in day-to-day tasks.
Qualifications
- Customer Support and Technical Support skills
- Interpersonal Skills and Customer Satisfaction abilities
- Strong communication skills in Mandarin
- Ability to work well in a team and independently
- Experience in a similar role is a plus
- Bachelor's degree in a related field
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